 |  |
 |
 |
 |
Common Questions (FAQs)
Getting Started with newvision.net- What do my newvision.net websites include?
- What are the computer (system) requirements for using newvision.net?
Building Your Personal newvision.net Website
- Is newvision.net easy to use?
- Do I have to know HTML?
- How long will it take me to build my newvision.net websites?
- Can I use FrontPage or Dreamweaver with newvision.net?
- Can I upload MPG, PDF, MP3, WAV, and other multimedia files?
Promoting Yourself Online
Customer Service
Security & Privacy
- How safe is my information with newvision.net? Is it shared with third parties?
- How fast and reliable are newvision.net's servers?
- What is newvision.net's privacy policy?
- Getting Started with newvision.net
-
What do my newvision.net websites include?
Your newvision.net websites includes many tools and resources for helping you build your business online. Some of these tools and resources include the following: Two powerful websites, Homepage and Site Editors (for website building), Auto Responder, Contact Center (includes email, calendar, address book), Pre-formatted Emails, unlimited customer support by phone and email, and much more. Check out the list of features.
What are the computer (system) requirements for using newvision.net?
To use newvision.net, you will need the following:
- Windows 98,ME,2000,XP with Internet Explorer 6.0+
- Mozilla Firefox 2.0 + (our recommendation)
- Netscape 8+
- Safari 2.0 on Mac OS X 10.4 +
- A modem or broadband internet connection
- Building Your Personal newvision.net Website
-
Is newvision.net easy to use?
Of course! You don't need any previous experience in website building to use newvision.net. Most of the processes for setting up and maintaining your website aren't much different than what you're already used to doing on the Internet. For example, if you've ever gone through the process of purchasing something online, the process for changing your welcome message or adding a photo is just as easy.
Do I have to know HTML?
No. HTML (an Internet programming language) is not required, although you may use HTML code if you're familiar with it. Your website is set up such that you can literally just point and click to build and maintain your website. You want your entire site to be featured in blue color? No problem. Just click on Homepage Editor, click the blue color button, and your entire site now appears in a blue theme. How's that for easy?!!
How long will it take me to build my newvision.net websites?
We realize your time is valuable. Building and managing your website shouldn't require much of your time. Therefore, once you signup, your website is automatically created and filled with pre-written content that you can customize later. Your website already has valuable info for customers and leads.
Can I use FrontPage or Dreamweaver with newvision.net?
No. We do not guarantee newvision.net will work with pages created in FrontPage or Dreamweaver, due to specialized coding added by these software programs. If you wish, you may copy your HTML code created by these software programs and paste it on your website pages to see if it works. However, we do not offer support for pages created in FrontPage or Dreamweaver.
Can I upload MPG, PDF, MP3, WAV, and other multimedia files?
Definitely. You can add most file types to the materials section of the web office. Once a file has been added to your materials you can make it available to others.
- Promoting Yourself Online
-
How will customers and leads find my website?
Just as many of your "traditional" leads don't find you without you first making yourself available through advertising and personal contacts, your online leads can't find you until you make yourself available on the Internet. The first step is to have a professional website with valuable information for both prospects and newvision.net members. The second step is to promote your website both online (marketing emails, etc.) and offline (placing your website address on your business cards, etc.).
How do I contact the people who visit my website?
With newvision.net, contacting the people who visit your website is easy using the tools provided in your account. Visitors can contact you in two different ways (1) visitors can click on the "Contact" button on your personal website and complete an online form, and (2) visitors can email you using your email address, found on any page of your website to send an email directly to your newvision.net inbox. If visitors use the Contact form, personal information about those visitors (name, address, contact info) is automatically entered in your newvision.net Address Book. Then, simply use your newvision.net Email to respond to these contacts!
- Customer Service
-
Does newvision.net offer phone and email support?
Absolutely. We realize that some questions are difficult to answer via email, so we have qualified customer service representatives that know every corner of newvision.net's system. Simply call our support line anytime between 8am and 5pm MST Mon-Fri and you'll receive friendly and helpful service.
- Security & Privacy
-
How safe is my information with newvision.net? Is it shared with third parties?
Your information is extremely safe with us. We never share information about customers with third parties. It's as simple as that. Read our privacy policy if you'd like more information.
How fast and reliable are newvision.net's servers?
Super fast and rock-solid reliable. We use top-of-the-line equipment for our servers to ensure the fastest speeds possible. We take extra precautions to back up all data on a daily basis, in two locations and on two separate storage mediums.
What is newvision.net's privacy policy?
Read our privacy policy to find out more how we take privacy seriously.